Click2Call Premium Service
To address your Game Issues
you can fall in line
or get reserved seats ahead of time!
Recover your account! Reset your password! The New Click2Call Premium Service is your answer! Now you don't have to wait long to resolve these issues! For only 50 ePoints, we will recover your account or your password faster with the help of real live GMs! Don't miss out in this! Take action now!
Disclaimers:
- Click2Call is a paid service. If you proceed, you will be charged of 50 ePoints for every submitted request.
- Each Click2Call service will only handle one issue. Multiple issues will not be addressed
- Only the services indicated are available for Click2Call
- Additional charges apply for other extended services.
- You must have a headset, microphone and broadband connection to avail of the Click2Call premium service.
- Although you can select your preferred time, we will email you on the time and conference room that is available for you.
- A Click2Call Agents will meet you at the conference room. If you fail to meet us on the schedule, we will email you of the next available time. However, an additional 10 ePoints will be added to your service.
- For unresolved cases, we will only refund 40 ePoints for the basic charge, or we will keep 10 ePoints for other charges.
- Refund will not be available for customers providing fraudulent accounts or attempting to own other people’s account.
- All refunds will be in ePoints and not convertible to cash.
- Transactions made outside the official venues are not supported.
Note:
Hack related issues should be submitted on the Hack Report/ ItemRecovery section.