Careers
Digital Media Exchange, Inc. (dme) is the first company in the Philippines to integrate leading digital content, technology, operational expertise and youth marketing savvy to provide an unparalleled socially-interactive entertainment experience.
Licensing some of the best online content available anywhere in the world, and recruiting multi-cultural world class talent in the IT, marketing, and customer service fields, dme is able to capitalize on business opportunities in the new emerging world of converged digital infocommunications and media space.
Mobius.ph, dme's game publishing and distribution arm in the Philippines is primarily focused on interactive, visually arresting Massively Multiplayer Online Games (MMOGs).
If you would like to work in a fun environment and grow with us, we have the following openings:
- G-Rep
- Web Designer / Multimedia Developer
- Game Master
- Senior Accounting Officer
- Technical Support Staff (Part-time)
- Image Sourcing and Management Specialist
- Channel Manager
- Senior Web Developer
- Flash Designer
- Flash Animator
- Graphic Artist
- Flash Developer
See contact information below.
G-Rep Profile:
- Minimum of 1 year customer service experience in a call center environment
- Very good English communication skills
- Excellent Customer Service skills
- Familiar with on-line games (preferably virtual world)
- Can relate very well to parents and children from 5 to 12 years of age
- Computer and Internet proficient
- College graduate
Web Designer / Multimedia Developer
Responsibilities:
- Design the most visually entertaining and attention grabbing websites while keeping an efficient and effective viewer experience
- Develop multimedia applications for various implementations
- Design and build complex and dynamic new web sites and web applications
- Can create needed pages in whatever web format is needed based on design pages by others
- Must be great in developing and implementing web 2.0 features
Required skill(s):
- Top level creative talent coupled with high level design skills
- Knowledgeable in website coding best practices and browser compatibility and web 2.0 standards
- Must be highly creative conceptually in terms of design & graphics
- Expert in the use of Photoshop, Dreamweaver
- Expert in HTML, XHTML, CSS
- Expert in the latest Flash, Flash Animation, Flash Audio, Flash Video and Flash ActionScript
- Experience using dynamic data sources with Flash
- Must be able to implement into whatever web format is needed based on designs done by other people
- Experience with optimizing materials for varying bandwidth and platform requirements
- Can Architect, Design, Develop Actionscript application from beginning to end.
- Can Interface with back-end engineers through web-services
- Work with external data sources (xml documents, ActiveMQ and XML sockets
- Working knowledge of video editing and sound editing utilizing software like Premiere, After Effects, Sound forge or equivalent applications
Preferred skill(s):
- Knowledge of PHP, MySQL, AJAX, ASP, Javascript a plus
- Gamer background a huge plus
Game Master
Primary Function:
The Game Master is the subject matter expert for a particular game and is responsible for managing and building the game's community.
Responsibilities:
- Player retention and management
- Document and report feedback given by players for continuous improvement of game and game's processes and procedures
- Address player concerns regarding the game, and refer account-related/ technical questions to the proper channels
- Management of player guilds in the community
- Manage effective communication between mobiusgames and the gaming community through different avenues including in-game messaging and gaming forums
- Process and/ or facilitate in-game events
- Process and/ or facilitate needed tasks for promos/ premium services, such as prize insertion, item recovery, tracking winners online, etc.
- Participation in outdoor/offline events specific to the game
- Game testing
- Perform bug hunting during game launch implementation and for patch releases
- Perform hack testing to ensure a hack-free game
- Perform server testing after every maintenance
- Game & forum monitoring
- Monitor game for offenders (players violating game policies and Terms of Use agreement), and enforce game policies
- Monitor game for possible game disturbances and imbalances which may or may not have resulted from said offenses, document them, and remedy them
- Monitor forums for offenders (forum members violating policies), and in-game offenders reported by forum members, and enforce policies
- Document and report current in-game/ forum community and technical issues
- Additional Tasks
- Assist with needed game mastering tasks in other mobiusgames products
Key Result Areas:
| Key Result Areas | Success Measures |
|---|---|
| Operational game performance | Community management, event & service processing, game monitoring |
| Documentation and reporting | QA |
| Operational professionalism | Schedule Adherence |
Qualifications:
- Education:
- Bachelor's Degree or equivalent
- Experience:
- Previous experience in Online/Web activities
- Online gaming working experience, preferably MMORPGs
- Competencies (Knowledge, Skills, Abilities):
- Excellent communication and written skills
- A strong motivation and high level of commitment
- Excellent teamwork skills
- Autonomy and rigor are requested skills
- Knowledge of community tools (IRC, forums, etc.)
- Others
- Passion for playing online games
- Community-management experience in the gaming industry is a plus
- Meticulous and inquisitive
- Determined, level-headed and fair-minded
- Ethical, fair, and methodical in thinking (not emotional)
- Dedicated to customer satisfaction
- Willingness to work graveyard shift when required
- Solid character references from direct supervisors
- Passion for playing online games
Senior Accounting Officer
Job Function:
- Responsible for supervising the general accounting functions of DME and its affiliates
- Prepare month-end management reports
- Ensure compliance on reportorial requirements of government regulatory agencies.
Job Responsibilities include, but are not limited to:
- Review monthly schedules per account
- Prepare internal and statutory reports (e.g. balance sheet, income statement, statement of cash flows, income tax returns, withholding tax returns, SEC reports and other management and statutory reports)
- Prepare of various analyses and reconciliations
- Perform analytic review of monthly balances
- Supervise the work of the accounting assistant
Requirements:
- Accounting graduate and a CPA
- At least three years accounting work experience
- Experience with an Audit Firm is an advantage
- Knowledge of QuickBooks is an advantage
- With good communication skills
- Willing to render overtime work when needed
- Fast-learner
- Responsible and honest
- Hardworking
- Can work with minimum supervision
Technical Support Staff (Part-time)
Primary Function:
The Technical Support Staff (Part Time) will provide Tier 1 technical support to customers via phone, email or web chat.
Duties and Responsibilities:
- Provide client support and technical issue resolution via email, phone or web chat
- Obtain a general understanding of the problem or issue that the customer is experiencing
- Identify, correct or advise the customer on how to resolve the issue by looking up solutions in existing knowledge base
- Resolve issues raised by customers in a timely manner
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Strong communication skills, both verbal and written.
- Capable of learning, understanding, and communicating technical information.
- Willing to accept part time work (at least a 4 hour shift per day between 6am to 2pm).
- Listening Skills: High degree of comprehension of the issues presented by customers.
- Customer Service Skills: Ability to and empathize with customer concerns/issues remaining committed to providing quality results.
- Decision Making Skills: Apply discretion resulting in appropriate/desired resolutions.
- Troubleshooting: Ability to analyze issues and determine root cause and identifying appropriate solutions.
- High degree of problem solving.
- Can work with minimal supervision and in a faced paced environment.
- Required language(s): English
- At least 1-2 years of working experience in the related field is required for this position.
- Applicants must be willing to work in Taguig CIty.
- Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
- 2 Part-Time positions available.
Image Sourcing and Management Specialist
Responsibilities:
The Image Sourcing and Management Specialist will search, identify, categorize and index images.
Duties and Responsibilities:
- Search images from image bank sources based on customer-provided parameters.
- Identify, search, categorize images
- Create the index for all images
- Create and manage a database of images and information
- Create a simple copy to describe images and rationale behind selection
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Marketing, Advertising/Media, Art/Design/Creative Multimedia or equivalent.
- Required skill(s): keen attention to details, in tune with the latest trends,styles and looks, good eye for fashion, customer focused and internet savvy
- At least 5 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Taguig CIty.
- Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Arts/Creative/Graphics Design or equivalent.
- 2 Full-Time positions available.
Channel Manager
Responsibilities:
The Channel Manager is responsible for managing key Retail Chain Outlets and developing new sales channels in support of revenue goals. The Channel Manager will focus on the following Key Result Areas, - Retail Chain Acquisition, Account Management and Market Research.
Retail Chain Acquisition
- Increase availability of ePoint Cards bytapping well known Retail Chain Accounts.
Account Management
- Enhance the image of the company by developing and maintaining relationship with large Retail Chain Outlets; will serve as a single-point-of-contact for key accounts.
- Ensure that there are enough ePoints in all outlets and that these ePoints are readily available to customers.
- Achieve sales and revenue goals by ensuring that key outlets are properly serviced.
- Properly train the storefront people of the retail chain partner on ePoints and other products and services.
Market Research
- Monitor competitor's activities, programs, pricing and distribution set-up.
- Know global trends and market activities that are related to games, social media and payment providers.
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Business Studies/Administration/Management, Marketing or equivalent.
- Required skill(s): Negotiating, problem solving, communication skills.
- Required language(s): English, Filipino
- At least 5 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Taguig City.
- Preferably Assistant Manager / Managers specializing in Sales - Corporate or equivalent.
- Full-Time positions available.
Others:
- Willing and able to travel
- Preferably female, 25-35 years old
- Preferably with own transportation
Senior Web Developer
Responsibilities:
You are a software developer with strong experience in creating scalable web applications using open-source technologies. You possess sharp critical thinking abilities and take a special pride in architecting simple solutions to solve complex problems. You are passionate about programming and constantly strive to improve your craft through self-learning. You are a team player and are willing to teach (and learn from) those around you.
Technically, you understand how to build load-balanced scalable web services. You can design and implement SOAP and REST-based APIs for external and internal use. You have a deep understanding of OOP paradigms and write clean, well-documented code. You are religious about unit testing your code and are a disciple of test-driven development.
You may not have any artistic skills, but you appreciate that good interface design leads to a positive user experience. You know that the heart of any web application is its database, and, as such, you speak fluent SQL. Finally, you are familiar with different RAD development methodologies and aren’t afraid to learn new ways of doing things.
- Create cool web services which enhance and extend the user’s game experience onto the web.
- Lead the development of complex web applications from conception to completion.
- Understand user/project requirements and translate them into a software architecture/specification.
- Maintain and enhance existing web applications.
- Create and maintain software documentation for projects.
- Lead a team of developers, as needed.
- Suggest ways to improve our internal processes and overall efficiency.
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Required skill(s): Tcl, Perl, JavaScript, PHP, Apache, MYSQL.
- At least 7 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Taguig City.
- Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Software or equivalent.
- Full-Time positions available.
Flash Designer
The Flash Designer performs a variety of duties including designing of assets for our virtual flash game
The Flash Designer will
- conceptualize, design, and create Flash assets
- edit these same initial designs from proofs of clients till satisfactory
- work with the Flash Animator in creating dynamic and compelling flash assets
- ensure that all designs and graphics are at par or better than client specifications
- produce work that adheres to the virtual game's brand identity and look
- lend a hand on other projects or initiatives if or whenever needed
Skills:
- Adobe Photoshop CS3/4
- Adobe Illustrator CS3/4
- Flash CS3/4
- Flash Animation (a plus)
- Illustration and Drawing Skills
- Technical aptitude and a cooperative/collaborative approach to teamwork
Flash Animatior
The Flash Designer performs a variety of duties including designing flash assets and animating these same assets
The Flash Designer will
- animate the designs of the Graphic Designers
- conceptualize, design, and create Flash assets if needed
- develop necessary graphical elements for interfaces
- edit initial output to meet client specs until satisfactory
- ensure that all designs and graphics are at par or better than client specifications
- produce work that adheres to the virtual game's brand identity and look
- lend a hand on other projects or initiatives if or whenever needed
Skills:
- Demonstrable Animation Skills
- Professional Experience with Flash CS3/4
- Adobe Photoshop CS3/4
- Adobe Illustrator CS3/4
- Flash CS3/4
- Illustration and Drawing Skills
- Technical aptitude and a cooperative/collaborative approach to teamwork
Graphic Artist
The Graphic Artist performs a variety of duties which include conceptualization, design, and layout of printed and graphic materials for the web
The Graphic Artist will
- create necessary web page designs and graphics as required by client
- edit these same initial designs from proofs of clients till satisfactory
- ensure that all designs and graphics are at par or better than client specifications
- adhere to client brand identity and style
- lend a hand on other projects or initiatives if or whenever needed
Skills:
- Adobe Photoshop CS3/4
- Adobe Illustrator CS3/4
- UI/button design skills
- Web and print typography
- Illustration skills
- Flash Animation - basic scripting click-thru buttons (a plus)
- Technical aptitude and a cooperative/collaborative approach to teamwork
Flash Developer (also sometimes called Flash Programmer; HTML coder in CO)
The Flash Developer is responsible for using Flash software to turn concepts and designs into compelling, interactive content that function according to specifications
The Flash Developer will
- develop coded web pages according to Graphic Artist's design
- will program simple to complex applications from start to finish using ActionScript and deliver a final executable, .swf or movie file to a client in a timely manner
- ensure that all created web pages are flawless or seamless and have no cosmetic mis-alignment or errors
- ensure that all created web pages are optimized for easy page loading
- be asked to look for creative solutions to complicated programming issues
- lend a hand on other projects or initiatives if or whenever needed
Skills:
- Actionscript 2.0 AND 3.0
- Flash CS4
- Ability to create dynamic flash applications
- Understanding of Flash Animations (scripted and or timeline based)
- Flash Builder or Flex
- Javascript – Jquery
- XML
- SQL (a plus)
- Integration with .NET (a plus)
- Technical aptitude and a cooperative/collaborative approach to teamwork
For all positions we require:
- College degree in relevant course
- Excellent oral and written communication skills
- Good computer skills (internet savvy, knowledge in MS Office)
- Ability to effectively manage changing and multiple priorities
- Willingness to work shifts (including night shift), weekdays and holidays
We are a game distribution company, as such, we favor individuals who have a passion for playing on-line games (especially MU Online), like to work in a team environment and are willing to share their current knowledge and stretch their current skill base in challenging situations.
Interested applicants are requested to email application letter and resume to jobs@mobius.ph or visit us at:
Digital Media Exchange, Inc.
8/F Net One Center, 26th St. cor. 3rd Ave.,
Crescent Park West, Taguig City, Philippines